Common questions
Find answers about booking, insurance, treatment and family involvement.

Appointments
How soon can I be seen?
We book appointments within a day and see patients within a week. Request an appointment or call (571) 480-6053 to check available times. Our team confirms the appointment with you.
Does an appointment request reserve a time?
Our team contacts you using your preferred method. Your appointment is booked when we confirm a time together.
Can I text to request an appointment?
Yes. Text (571) 480-6053 for scheduling help. Our team will confirm the appointment time with you.
Do I need labs or intake forms before requesting an appointment?
No. Start with the appointment request. Our team will explain what information to provide before your visit, and your clinician will decide whether tests are needed.
What ages do you see?
We care for patients from infancy through age 26, with care tailored to children, teens and young adults.
Where is care available?
First visits are by video, and the patient must be physically in Virginia or Maryland during the visit. If an in-person assessment is needed, your clinician explains when and where to get it.
Insurance & costs
Do I need a referral?
Some plans require a referral from your primary care clinician. We’ll check your plan’s requirements and explain any next steps. Self-pay visits do not need an insurance referral.
Do you accept Medicaid and TRICARE?
We accept select Medicaid and TRICARE plans. Our team checks your exact plan and network and explains expected costs before your visit. See accepted insurance plans.
Is medication included in the visit cost?
Medication is billed separately from your medical visit. If it is prescribed, we’ll help you understand coverage and approval steps. Your pharmacy benefit determines your share of the cost.
Treatment & specialist care
How do I get started with the endocrinology-led weight and metabolic health program?
Request enrollment in our program for ages 12–26. Our team will contact you within a day with next steps. For weight or hormone care now, request a medical appointment.
What does a pediatric endocrinologist add to weight care?
Pediatric endocrinologists specialize in growth, puberty, hormones and metabolism. They evaluate weight concerns alongside blood sugar changes or other endocrine symptoms and decide whether further testing is needed.
Does a weight concern mean a hormone problem?
Not necessarily. Most childhood obesity is not caused by a hormone disorder. Your clinician uses symptoms, growth patterns, history and an exam to decide whether hormone testing is needed.
Can I receive weight care without medication?
Yes. Nutrition, activity, sleep and manageable routines can be part of your care with or without medication. You and your clinician discuss which options fit your needs and preferences.
Will an appointment lead to a prescription?
Not automatically. Your clinician first reviews your health history and whether medication is appropriate. If it is prescribed, insurance coverage is a separate decision under your plan.
What results can I expect?
You and your clinician set goals around your condition and priorities. Progress may include better health measures, more manageable routines or feeling more comfortable with daily activities. Follow-up reviews what is changing and whether the plan needs adjustment.
Do you see new patients with type 1 diabetes?
We are not currently accepting new patients for type 1 diabetes. Ask your primary care clinician for a referral to a diabetes team that serves your age group.
Are nutrition visits available in Spanish?
Yes. Our registered dietitian offers nutrition visits in English and Spanish.
Family, privacy & support
Do young adults need a parent to request care?
No. Adults ages 18–26 can request their own appointment and choose how family is involved. A parent or guardian requests care for patients under 18.
How are parents involved in a teen’s care?
Families support the plan while the teen takes a growing role. You can talk with the care team about private questions and who joins visits.
What if confidence, body image or bullying is part of my concern?
Tell your clinician how these concerns affect daily life. We can discuss support alongside your medical care. Endocrine treatment does not replace mental health care, eating-disorder treatment or school action against bullying.
What should I do in a medical emergency?
Call 911. Our phone, text and website aren’t for emergencies.
Still have a question?
Call or text with your questions, or request an appointment. Our team will contact you by your preferred method to arrange a time.
(571) 480-6053
