Frequently Asked Questions

What types of conditions does EndoMD Health treat?

We treat a variety of endocrine disorders such as:

● Growth problems

● Healthy weight management

● Pre-diabetes and Type 2 Diabetes

● PCOS and menstrual irregularities

● Hypothyroidism

What states are you currently servicing?

We are currently accepting patients in Virginia. We will soon be accepting patients in Maryland as well. Our goal is to provide accessible care for all pediatric patients across the nation! 

Can I get a second opinion through EndoMD Health?

Yes, we provide second opinions and would be happy to look at your child’s past medical history, labs and other relevant medical information to diagnose and treat their hormone problem. Our goal is that you are completely satisfied and confident in your child’s diagnosis and treatment plan. 

I prefer an in-person appointment. Do you offer that?

Yes. We offer in-person appointments in Richmond, Virginia. To book an in-person consultation, please mention your preference upon booking.

How is EndoMD Health different?

We know that treating your child’s hormone concern is not a quick fix. Firstly, our specialists will provide the appropriate medical care your child needs. In addition, our team of coaches complement this care by offering unique physiological, nutrition and emotional supports.

How does online pediatric endocrinology care work?

About 80% of endocrine conditions can be diagnosed and treated without an in person exam. We will take the time to listen to your family, identify the root cause of your child’s hormone concern and give them the care and attention they need. 

How soon can I meet with a specialist?

As soon as you finish your medical questionnaire and obtain the required labs, our team will send you options to schedule your child's video visit with a specialist.  Our goal is to get your child scheduled within 1-2 business days. 

What can I expect during a virtual consultation?

During a virtual consultation with one of our specialists, you can expect a caring and personalized experience for your child. We’ll start by talking about your child’s health history, growth, and any concerns you have. Your specialist will review recent test results and go over any symptoms or medications your child is taking. Together, we’ll create a personalized plan to help your child manage their hormone condition. You’ll have plenty of time to ask questions and get clear advice. Our goal is to provide expert care and support, all from the comfort of your home.

Do I need health insurance for a consultation?

At EndoMD Health, we accept patients with or without health insurance.

We are currently in-network with Cigna and Anthem Blue Cross Blue Shield; and are working on actively expanding our insurance coverage. If you are covered by any of the above plans, you may be eligible for care and coverage of the appointment cost as part of your benefits. Copays may apply. Please visit our Insurance page for details.

If you do not have health insurance, you can still book an appointment with a specialist and receive care. We charge a low fee of $250 for an initial consult without insurance, and $150 for a follow-up consult. 

I am on Medicaid. Can I book a visit for my child?

Yes, we see Medicaid patients in Virginia. If you are not in Virginia, join our waitlist. We're expanding to new states fast!

Still have questions ?